97Technical support for existing solutions
We take over problems in solutions built by other providers.
This service is for existing websites, stores, and applications built by another provider. We first find out what happened, then explain the options clearly and confirm the scope before starting.
System overview
From detected issue to stable operation
All services operational
DetectedAlert triggered automatically
DiagnosisRoot cause confirmed
FixSafe resolution deployed
VerifiedSystem stable
Root causeExternal API exceeded its response timeout.
FixFallback flow and circuit breaker enabled.
97Handled directly by the 97pixels teamONLINE
- 01
Technical takeover and fast diagnosis of an existing solution.
- 02
A clear agreement on what will be fixed and what it will cost.
- 03
Repairs, maintenance, and improvements without a mandatory plan.
We stand behind every 97pixels solution: defects caused by our implementation are fixed within development, without an additional support package.